timer 15-Minute Assessment

From Guessing to Knowing

Rate your team on 10 customer intelligence practices. Find out exactly where the gaps are and what to fix first.

Current Progress

Practice 1 of 10

0% Complete

Practice 01

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Scoring Guide

1Not happening at all
2Rarely / inconsistently
3Sometimes, but ad hoc
4Regularly, some structure
5Consistently, clear system

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Why this matters

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Pro Tip

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0 / 50

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Your Scores

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What Changes When You Close the Gap

You just scored your process. Now you know exactly where the gaps are.

The teams that score 40+ don't rely on manual listening. They have a system that extracts customer intelligence automatically. No one sits through 50 calls a month. The intelligence flows to marketing in a format they can actually use: pain points, objections, buying triggers, exact quotes, ready for ads, emails, and content.

Closing these gaps means: faster conversion (customer language in copy), warmer leads (sales and marketing aligned), and content that actually resonates (real stories, not assumptions).

If you want to see what that looks like for your team (VoC repository, automation, Cursor AI workspace, content frameworks), I build it. DM me.

Nathaniel Miller

Dad's Growth Lab

DM on LinkedIn open_in_new

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Score Tiers

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Focus Here First

Your 3 lowest scores are the biggest gaps and biggest opportunities. Each includes a concrete next step you can do this week.